Partial Refund for Group Classes

Pay only for the classes you attend.

Last Updated : 09th Dec 2022

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Installation Duration : 10 to 12 Business Days

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About Group Classes Partial Refund

Pinlearn enables students to request for partial refund for classes they didn’t attend in the group class. This gives students the benefit of getting some amount back for the missed classes. The calculation of a partial refund is very simple and is done by dividing the total price of the group class by the number of classes missed by the student.

Student features

  • Partial refunds on group classes can be requested by students from the ‘My lessons’ page under the group class.
  • Students have to claim a partial refund for each individual appointment slot missed by them by filling out the partial refund form.
  • If 2 out of 5 classes are missed, then the student has to request a partial refund for each missed slot separately by providing a valid reason.
  • The partial refund is based on the calculation of the total price of the class divided by the number of missed classes.
  • Students can view how much refund they’ll get.
  • After providing a valid reason, students can submit the partial refund request, which is then sent to the admin for approval.
  • Students can see the status of their partial refund request under ‘My transactions’.

Admin Features

  • Admin can see all refund requests from students under the refunds tab.
  • Details of the refund are available for the admin to see, including if the refund request is a full refund or partial refund.
  • Admin can see the total number of slots in the group class and how many classes not attended by the student in their partial refund request.
  • If the request for a partial refund is valid, then the admin approves the request.
  • The admin has to enter the refund amount manually while approving the students request.
  • Once the request is approved, the status is automatically updated for the student on their refund request page.

Click here to learn more about how Group classes partial refund works

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